Does it cost me to use the
service ?
No, if you are a person requiring any of
our Trades or Service people just look up the relevant member
and contact him/her
direct. There are no commissions or extra charges paid to Tradesmen You Can
Trust, so you can be sure the quote
is as fair as possible. How do I pay him ?
Our member is in business for
himself, so you pay him direct. All Tradesmen You Can Trust members
do a good job for a fair price.
How do I know they are any good ?
All our members are screened prior to being
invited to join Tradesmen You Can Trust. They must have Public Liability Insurance
and if applicable, a gold card. All trade and service businesses
are asked to supply references before being invited to join Tradesmen You Can
Trust.
We ring and ask that person if the member is reliable,
honest pleasant and of course is their work of a high standard. If the answers are positive the person
is then offered a membership. Tradesmen You Can Trust also monitors each
member's standards by checking customer
satisfaction on completion of jobs if possible.
Will I get a free quote?
Yes, most times. Tradesmen You Can
Trust members understand
the value of offering their services.
Sometimes though , work
for example; appliance repairs can take as long to find the fault, as it does to fix
it, this is why there is
sometimes a callout fee. Check with each member when first contacting.
Tradesmen You Can
Trust asks that you be fair and not waste time by asking for quotes just to
try and reduce another quote you have received down. Sometimes
quotes take a lot of time to prepare time is money. If consumers
want
tradesmen they can trust we feel they should also be clients our members can trust.
Can I ring through your main number?
Certainly, Tradesmen You Can
Trust welcomes any calls through head office. This allows us to ring the most appropriate member
and monitor our service for
customer satisfaction . To ensure that you have received professional
service and are happy with the job, Tradesmen You Can Trust will
call you for your comments. Tradesmen You Can Trust are also happy for you to call
our head office with any feedback, good or bad, on Tradesmen You Can
Trust or use the E-mail function on this site. |
